Introduction
Welcome to Freqz. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our service.
Information We Collect
We collect the following types of information:
• Account Information: When you create an account, we collect your email address and name (if provided).
• Payment Information: We process payments through Stripe. We do not store your full payment card details on our servers.
• Usage Data: We collect information about how you interact with our service, including credit transactions and account-related activity.
Image Privacy - We Never Save Your Photos
IMPORTANT: We do not keep uploaded images for AI generation beyond what is needed to produce your result.
• Images you submit for Freqz AI are processed only to complete that generation.
• After processing, we delete image data from our servers promptly.
• Classic Photo Booth runs primarily in your browser; we do not receive a long-term archival copy of your shots.
• We do not sell your images or share them with unrelated third parties, except as required by law or to protect the service.
Your privacy is our top priority.
How We Use Your Information
We use the information we collect to:
• Provide and improve Freqz (including AI collage and Photo Booth features)
• Process payments and manage your account
• Send you service-related communications
• Ensure the security and integrity of our service
• Comply with legal obligations
Data Security
We implement industry-standard security measures to protect your information:
• All data is transmitted using encrypted connections (HTTPS)
• Payment information is processed securely through Stripe
• Access to your account information is restricted to authorized personnel only
• We regularly review and update our security practices
Cookies and Tracking
We use cookies and similar technologies to:
• Maintain your login session
• Remember your preferences
• Analyze service usage to improve our platform
You can control cookie settings through your browser preferences.
Third-Party Services
We rely on the following services and infrastructure:
• Cloudflare D1: Managed SQL database on Cloudflare for application data (accounts, credits, and related records).
• Better Auth and OAuth providers (e.g. Google): For sign-in; session and account data are stored in our D1 database.
• Stripe: Payment processing.
• Cloudflare: Content delivery, edge runtime, and security.
These providers have their own privacy policies, which we encourage you to review.
Your Rights
You have the right to:
• Access your personal information
• Correct inaccurate information
• Request deletion of your account and data
• Opt out of marketing communications
• Withdraw consent for data processing
To exercise these rights, please contact us using the information provided below.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: support@freqz.net
We are committed to addressing your concerns and protecting your privacy.